Technology problem solving for individuals and small businesses

I know that keeping up with technology can be difficult! My name is Eric Arnold and I’ve provided thoughtful and patient tech support for the Portland, Oregon Metro region since 2012. If you need some help and are ready to clear out your to-do list together, I can help.

In addition to solving problems, I enjoy tutoring on all sorts of topics. If you'd like to better understand your smartphone, replace your laptop, or just have questions, reach out.

I offer convenient and clear hourly billing - no service plan or subscription required. I'm happy to chat about your technology issues before scheduling an appointment. Fill out the form below and I will reply as soon as possible.


Contact Me:
➤ eric@fixiteric.com
➤ 503.961.2860

Services Offered


Apple Mac and Windows PCs

 
  • Migration of documents, photos, music and settings to a new computer

  • Pre-purchase research and consulting

  • Diagnosing sluggish computer speed

  • Removal of viruses, adware, spyware and malware

  • Configuring and updating Internet security software

  • Configuring safe and secure local and cloud backup of documents, photos, music and media

  • Troubleshooting of email and email programs

  • Reinstallation of problematic software

  • Diagnosis and repair of hardware, battery replacement

  • Installation of Solid State Drive to prolong useful life, dramatically speeding up older equipment

  • Setup and explain online file storage solutions like iCloud Drive, Dropbox, OneDrive, Google Drive

  • Platform Migrations – PC to Mac, Mac to PC

  • Upgrades and reinstallation of Operating System software


Office Peripherals

 
  • Recommendations of Inkjet and laser printers

  • Setup and testing of printers and scanners

  • Setup of wireless printing from tablets and smartphones

  • Installation of VOIP phone equipment


Wired and Wireless Networking

 
  • Configuration of traditional and mesh WiFi routers

  • Installation and repair of Ethernet cables

  • Expansion through network switches

  • Application of router firmware updates for security and reliability

  • Verification of Internet Service Providers using speed tests

  • Selection and installation of Network Attached Storage devices providing expandable and protected storage for your data


Responsible hardware reuse, recycling and disposal

 
  • Refurbishment and repair of disused equipment

  • Secure data destruction on internal and external hard drives, memory cards and USB sticks

  • Convenient and responsible recycling of PC and Mac hardware and peripherals including printers and scanners

  • Recycling of TVs, disc players, streaming devices, tablets, phones, cameras, networking equipment and cables


Smarthome conveniences

 
  • Installation of voice assistant smart speakers from Amazon, Google, and Apple

  • Setup of lamp controls, timers and light switches

  • Installation and setup of smart thermostats

  • Installation and setup of wired and wireless security cameras


Smartphones and Mobile Devices

 
  • Setup and upgrade migration for iPhone and iPad

  • Transferring, organizing and cleanup of photos and video

  • Configuration of automatic syncing of calendars, contacts, bookmarks, to do lists between all devices


Televisions, home audio, streaming services

 
  • Recommendations, setup and wall mounting of TVs and soundbars

  • Integrating local and streaming music services with premium multi-room audio solutions like Sonos

  • Installation of streaming devices like Apple TV, Roku, FireTV to watch Netflix, Hulu, Disney+, AppleTV+


Documents, Images and video

 
  • Creation and cleanup of documents for publishing

  • Creation of spreadsheets for finance and asset tracking

  • Image manipulation for web and print presentation

  • Layout and design of photo books, photo prints and calendars

  • Arrangement of image slideshows with music

  • Light video editing


Web development

 
  • Website design, integration and updating

  • Email backend configuration

To all my wonderful clients, thank you for the countless friends and family referrals. I deeply appreciate your trust!

Get in Touch

To help me respond quickly, please describe the issue you’re having and the best way to get a hold of you. You may also email or call me to make an appointment. My general response time is one business day.

 
 

Here to make an online payment?

Now accepting fast and secure payments through Apple Pay, Google Pay, Visa, Mastercard, American Express.